Who in your company has power?
Presumably, you have some power. Your C-suite (or equivalent) has power. If you have a board or shareholders, they definitely have power. The person who answers your phones has power. (Don’t believe us? Hire someone who’s compulsively rude and likes to hang up on people.) Your customers have power.
Each of these disparate people/factions wield power in different ways. In order to succeed as a business, it’s critical to understand exactly what kind of power everyone has.
Equally as important: Develop an understanding of each of these peoples’ motivations. By “motivation,” we mean their overall objective. What’s driving them? What are they aiming toward?
Power + Motivation = Actions.
If your administrative assistant has power over the phones and his motivation is to learn the business and earn his way up through the ranks to the corner office, his actions will be very different than if his motivation is to do the absolute minimum to collect a paycheck so he can bide his time until something cooler comes along.
If your investors hold any power over your strategic decisions and their interest is exclusively in a liquidity event that will pay out a fat stack of cash as soon as possible, their actions will be very different than if they are interested in intelligent growth and long-term success.
Take some time to evaluate the interactions of power and motivation in and around your company. Your success might just depend on it. If you uncover a conflict, make a change. If you need help, call us.